A cloud-based VoIP system is a phone system wherein the phone and the server can be accessed over the Internet. A host private branch exchange (PBX) is an example of this cloud-based phone or cloud-based VoIP system. These VoIP systems provide features of a complete phone system without occupying space and incurring the costs of equipment that is brought in at the time of setup. A cloud-based VoIP system can offer call transfers, conference calling, etc. They are also easier to scale, as there is no actual equipment needed to be upgraded or installed. Obtaining a toll-free number or additional phone numbers for the office is also made an easy task with these services.

8×8, also known as Hosted VoIP, has been titled as the best pick of this year for providing an excellent cloud-based VoIP system that a small business can benefit from enormously. Their cloud-based voice over internet protocol (VoIP) service doesn’t require an extensive PBX hardware or professionally trained IT personnel to set up or tend to the maintenance of the system. This service provided by 8×8 is highly reliable and is inclusive of several features and tools. The customer support service offered as well as an ace in its class.

Another service provider of cloud-based VoIP system small business is Nextiva as this service is provided in a combination of best features, industry-leading customer support service, and budget-friendly pricing which is based on the number of users. The more the users, the lesser is the price. Their customer service support wins its excellence as the company assigns the business with a certain contact point for various reasons, be it the setup, the training, or the continual maintenance; moreover, their user guides are comprehensive and reliable.

RingCentral is a widely recommended service provider of cloud-based VoIP system that small businesses can rely on. The company leads in this industrial segment offering features, services, and tools that other cloud-based VoIP service providers offer but at an additional cost. The distinct feature of this service provider that differentiates it from its rivals is that it includes 1000 toll-free minutes that allows flexibility to the small businesses to serve their customers.